Privacy
Policy
Effective
Date:
This
Privacy Policy is effective as of 17th July, 2024.
At Pacify
Rapid Transit, we take your privacy seriously. We know that trusting us with
your personal information is a big deal, and we want you to feel comfortable
using our services. This Privacy Policy explains how we collect, use, share,
and protect your information when you use our services or visit our website.
We’ve tried to make it easy to understand, but if you have any questions, don’t
hesitate to contact us.
1.
What Information Do We Collect?
To
provide you with the best service possible, we collect different kinds of
information when you interact with us. Here’s what we gather:
1.1.
Personal Information
This
includes details that identify you, such as:
1.2.
Shipping and Delivery Information
1.3.
Usage Information
We
collect technical details when you visit our site, such as:
2.
How Do We Use Your Information?
We
collect your information to make your experience with us smooth and efficient.
Here’s what we use it for:
2.1.
To Fulfill Your Orders
The
primary reason we collect your information is to process your orders. Whether
it’s scheduling a pickup, shipping your package, or keeping you updated on
delivery status, we need certain details to make sure your package gets to
where it needs to go safely and on time.
2.2.
To Improve Our Service
We
look at how people use our website to improve its design and make sure it’s
easy to use. We also analyze data to understand what our customers want so we
can improve our services.
2.3.
To Communicate With You
We
use your contact information to keep you updated about your shipments or answer
any questions you have. We may also send you promotional offers and updates on
new services, but only if you’ve opted in. And don't worry—you can always
opt-out with one click.
2.4.
To Process Payments
When
you book a service, we collect payment information to complete the transaction.
We use secure, encrypted payment methods to protect your financial data.
2.5.
For Legal and Security Purposes
We
may need to use or disclose your information for legal reasons. This might
include preventing fraud, responding to legal requests, or protecting the
rights and safety of our customers and company.
3.
Do We Share Your Information?
Your
information is important to us, and we share it only when necessary. Here’s how
we might share it:
3.1.
With Third-Party Service Providers
To
deliver your package and provide our services, we work with trusted partners.
These include:
These
third parties only use your information to perform their specific tasks on our
behalf, and they must keep your data secure and confidential.
3.2.
For Legal Reasons
If
we’re legally required to, we might have to share your information with
government authorities or in response to a court order. We will only do this if
absolutely necessary and will always do our best to notify you first unless
prohibited by law.
3.3.
In Business Transfers
If Pacify
Rapid Transit is ever sold or merged with another company, your data could be
transferred as part of the business transaction. If this happens, we’ll notify
you and explain how your information will be protected during the transition.
4.
How Do We Protect Your Data?
We
use a variety of security measures to protect your personal information from
unauthorized access, disclosure, or loss. These include:
While
we take every precaution to safeguard your information, no method of data
transmission or storage is 100% secure. If you have concerns about the security
of your personal information, please reach out to us.
5.
Your Rights and Choices
You
have control over your information, and we respect your choices. Here are your
rights when it comes to your data:
5.1.
Access Your Information
You
have the right to ask us what personal information we hold about you. If you’d
like to see a copy, just let us know.
5.2.
Correct Your Information
If
any of your information is outdated or incorrect, you can request that we
update it for you.
5.3.
Delete Your Information
If
you no longer want us to have your information, you can ask us to delete it
(unless we’re required to keep it for legal reasons).
5.4.
Opt-Out of Marketing
If
you no longer wish to receive promotional emails, you can unsubscribe at any
time by following the link in the email or contacting us directly.
5.5.
Withdraw Consent
If
you’ve given us permission to use your information in certain ways, you can
change your mind and withdraw your consent at any time. We will stop using your
data for that purpose moving forward.
To
exercise any of these rights, please contact us at privacy@pacifyrapidtransit.com,
and we’ll get back to you as soon as possible—usually within 30 days.
6.
Cookies and Other Tracking Technologies
We
use cookies (small files placed on your browser) and similar technologies to
enhance your experience on our site. Cookies help us remember your preferences,
understand how you use our site, and tailor content just for you.
6.1.
Types of Cookies We Use
You
can adjust your browser settings to refuse cookies or alert you when cookies
are being sent. However, disabling cookies may limit some functionality of our
website.
7.
How Long Do We Keep Your Information?
We
only keep your personal information for as long as necessary to fulfill the
purposes for which it was collected or as required by law. After that, we
either delete it or anonymize it. If you request that we delete your
information, we’ll comply, provided it’s not needed for legal or security
purposes.
8.
Children’s Privacy
Our
services are not designed for children under 18, and we do not knowingly
collect personal information from anyone under that age. If we discover that
we’ve inadvertently collected such data, we will delete it as soon as possible.
If you’re a parent or guardian and believe your child has provided us with
personal information, please contact us.
9.
Changes to This Privacy Policy
We
may update this Privacy Policy from time to time to reflect changes in our
practices or legal requirements. If we make any significant changes, we’ll
notify you via email or a notice on our website. Make sure to review this
policy regularly, as your continued use of our services means you agree to any
updates.
10.
How to Contact Us
If
you have any questions about this Privacy Policy or how we handle your personal
data, feel free to get in touch with us. We’re here to help:
We’re
committed to keeping your data safe and ensuring you has a positive experience
with Pacify Rapid Transit.
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